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Cleopatra's Treasures

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Everything you might want to know, answered with honesty and care. Can't find what you're looking for? Reach out to us directly.

Our Cleopatra's Treasures pieces are crafted from sterling silver, 18k gold vermeil, and 14k gold-fill, set with natural and ethically sourced gemstones. Every material is selected for its quality, beauty, and wearability, made to be enjoyed every single day.

Yes. Our sterling silver and gold-fill pieces are nickel-free and suitable for sensitive skin. If you have a known metal allergy, we recommend sterling silver as your safest option. Reach out and we'll help you find the right piece.

The easiest method is to measure the internal diameter of a ring that already fits you and compare it to our sizing chart. You can also wrap a thin strip of paper around your finger, mark where it meets, and measure the length. If you're between sizes, size up.

Orders are dispatched within 1–2 business days. From there: US 5–8 days, UK 5–8 days, Australia 3–10 days, Europe 3–10 days, Canada 7–10 days, and the rest of the world 7–14 days. See our full shipping guide for details.

Yes, tracking is automatically synced to your confirmation email once your order ships. If you don't see an update within 48 hours of dispatch, it usually means the parcel hasn't been scanned into the carrier's system yet. It's on its way. Contact us if you have concerns.

We accept returns on unworn, undamaged items within 30 days of delivery. Simply email us at hello@cleopatras-treasures.com with your order number. We'll guide you through the process and process your refund within 5–7 business days of receiving the item back.

We're so sorry. Please email us within 7 days of delivery with a photo of the damage and your order number. We'll send a replacement or issue a full refund immediately, no return needed. Your experience matters to us.

Every Cleopatra's Treasures order arrives in our signature gift box, beautiful before it's even opened. No additional gift wrapping is needed, though we're happy to include a handwritten note if you let us know at checkout or via email.

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. All transactions are SSL encrypted and fully secure.

Yes, we ship to over 100 countries worldwide. Import duties and taxes may apply depending on your location and are the responsibility of the customer. Your local customs office can advise on applicable fees.